Policies & The Serious Stuff

Welcome to the serious side of Carecollege! This is where we keep all the important details—the nitty-gritty of how our platform operates, your rights as a user, and the policies we stand by. We encourage you to take a look at our Terms and Conditions and Policies so you’re fully informed. Got questions? Contact us—we’re here to help!

Website & General Policies

  • Health & Safety Policy
  • Learner Agreement Policy
  • Privacy Policy
  • Refund and Returns Policy
  • Special Education Needs Policy
  • Safeguarding Policy

RQF Policies

  • Complaints Appeals Policy
  • Course Progress and Intervention Policy
  • Deferment, Suspension, and Cancellation Policy
  • Diversity and Inclusion Policy
  • Extenuating Circumstances Policy
  • Implementing Quality Assurance Strategies Policy
  • Internal Quality Assurance Policy
  • Plagiarism Policy
  • Recognition of Prior Learning Policy
  • Student Support Services Policy
  • Validation Policy

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